Part 4: Welcome the Challenge!
It’s true that we want our potential customers to challenge their existing logistics provider and we want the chance to prove why we offer a different kind of service. Ultimately, we want our customers to be ‘comfortable’ with our services so that we can have long standing business partnerships with them.
Part 3: Are you a Partner or a Customer?
Sometimes a business can feel as though they are simply a dollar sign or a number to the companies they do business with. Focusing on the day-to-day bottom line (although broadly prudent) can lead to this dysfunctional relationship.
Part 2: What is ‘Best Value?’
We believe that greatest possible value is achieved when you combine exceptional service with reliability while offering the most competitive pricing available. We know that we won’t always be the cheapest. Though we strive for the best prices for our customers, we simply cannot compete with the big box consolidators.
Part 1: It’s Comfortable.
Many consumers and businesses will continue to utilize a service provider because they are comfortable with the service they are receiving. This makes sense for one major reason—change is scary! However, in many cases it may be worthwhile to seek out alternatives.